Listed below is a collection of useful information.

  • Written confirmation of any quotation.
  • An estimated start date.
  • A reasonable estimate of the time required to do the job.
  • Always request written quotations. We recommend more than one as service levels vary and the cheapest is not always the best. Make sure each company quotes on a like-for-like basis.
  • Opportunity to take the Hard Landscape Guarantee. This covers failure of the product for 10 years and the workmanship for 5 years more.
  • Appoint the Marshalls Register Installer with whom you feel most comfortable, and best suited to your project requirements.
  • Cheapest is not always best.
  • A copy of their most recent Marshalls assessment. View this sample of the members site assessment form.
If they come knocking because they ‘just happen to be in the area’ – be wary. Genuine Marshalls Register Installers will never cold call. If they claim to be genuine Marshalls Register Installers, check the installer search by county to validate who they are.

If they say they can ‘start tomorrow’ – be wary.

Reputable installers are in demand and may require several weeks’ notice.

Never accept a verbal estimate.

Insist on a written quotation. Quotes should be written on headed paper with an address and telephone number, not just a mobile number.

If you accept the quote, request written confirmation.

A ‘cowboy’ will be reluctant to do this, however, a written contract is essential.

After all your inspiration, planning and investment, finding the right installer is essential, as you will rely on their advice, product knowledge and workmanship to achieve the desired end result.

The Marshalls Register of Accredited Landscape Contractors and Driveway Installers is a national network of recommended professionals. Although they are not employed by Marshalls, they agree to abide by their own installation guidelines and are all vetted by Marshalls assessors. Here is a link to the site assessment form that they use to monitor their registered members who are checked regularly by their network of regional assessors.

Marshalls recognises the vital part the installer plays in the correct installation of our products. They set up their Register of Accredited Contractors and Driveway Installers to ensure that customers buying our products enjoy peace of mind combined with the guarantee of a quality end product finished to the highest standards.

20% product, 80% installation

Did you know the question most frequently asked is “how much will it cost?” The majority of installation costs are usually ground preparation and labour. Opting for a premium quality paving won’t significantly increase the overall cost, so choose the best you can afford.

Specific rules apply for householders wanting to pave over their front gardens.

You will not need planning permission if a new or replacement driveway of any size uses permeable (or porous) surfacing which allows water to drain through, such as gravel, permeable concrete resin bound stone block paving or porous asphalt, or if the rainwater is directed to a lawn or border to drain naturally into a soak away or garden area.

If the surface to be covered is more than five square metres planning permission will be needed for laying traditional, impermeable driveways that do not provide for the water to run to a permeable area or drainage.

The Reigate paving company will always install works so you will not have a problem later on with planning permission. We will guide you through the process to compile with planning.